Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website. We respect your privacy and our privacy policy will help you understand:

  • what personal data we collect and why we collect it
  • how we use the data
  • your rights under the General Data Protection Regulation

Our website address is: http://www.penangseaview.com

Penang Seaview is a Xelium Ltd’s online publication. Xelium Ltd is a design, publishing and consultancy firm specialising in web presence, online learning environment, e-commerce, booking system, line of business applications, infrastructure and training services.

What personal data we collect and why we collect it

We collection information about you when you register with us or place an order for products or services. We also collection information when you voluntarily complete contact forms, leave comments, participate in online quizzes, provide feedback or participate in any of our website competitions.

Contact forms

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site.  This is a web analytics service provided by Google. Google Analytics uses “cookies”, which are text files placed on your computer, to collect information such as visitor numbers and the most popular pages.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

If you want to see more information about how Google uses this data and what they do with the data they collect, please view their privacy policy.

How will we use the information about you?

We collect information about you to process your order, manage your account and if you agree to email you about other products and services we think may be of interest to you.

Who we share your data with

We do not share or pass any of your personal data to outside organisations and/or individuals, except with your express consent, unless there is a lawful requirement to do so, for example, the National Fraud Initiative.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

How long do we keep your data

We will only keep your data for as long as it is necessary to deliver the service safely and securely. We may retain some records to maintain compliance with other applicable legislation e.g. finance, taxation, fraud and money laundering law.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your rights under Data Protection Regulation

You may be asked to provide information to confirm your identity in order to exercise your rights. Under the terms of data protection legislation, you have the following rights:Use the heading links for further information.

Right to Access

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the details below.

Right to Rectification

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Right to Erasure (Right to be Forgotten)

You have the right to request that your information is removed. Where it is appropriate that we comply, your request will be fully actioned within 30 days.

Right to Object

You have the right to object to the processing of your information; the continued use of your data fo any purpose listed above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time.

Right to Restriction of Processing

You have the right to request that we restrict the extent of our processing activities;

Right to Data Portability

You have the right to receive the personal data which you have provided to us in a structured, commonly used and machine readable format suitable for transferring to another controller.

Where we send your data

We use a range of trusted service providers to help deliver our services. All of our suppliers are subject to appropriate safeguards, operating in accordance with our specific instructions and limitations, and in full compliance with Data Protection Law.

These service providers include:

  • Payment Processors – to securely process your card payments (we do not see, or store payment card details)
  • Email Providers – to send out our email notifications or receive messages sent by our Customers
  • Hosting Providers – to manage our secure enterprise hosted servers
  • Security Providers – to protect our systems from attack
  • Telephony Providers – we might record calls for training, quality and security purposes
  • Spam Detection Service – to check visitor comment through an automated spam detection service.

We may also have access to your personal information as part of delivering the service.

If we need to change or add additional third parties, we will always update our Privacy Policy accordingly.

We will only disclose your information to other parties in the following limited circumstances

  • where we are legally obliged to do so, e.g. to law enforcement and regulatory authorities
  • where there is a duty to disclose in the public interest
  • where disclosure is necessary to protect our interest e.g. to prevent or detect crime and fraud
  • where you give us permission to do so e.g. by providing consent via online applications or consent forms

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24 May 2018.

How to Contact Us

Please contact us, using the Contact Us form, if you have any questions about our Privacy Policy or about the information we hold about you.

Disclaimers

Xelium makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from use of the information.

Xelium does not provide quality control of external links; the inclusion of any company’s name within the pages should not be construed as a recommendation of that company’s products and / or services.

If you find anything that causes concern please use the Contact form to let us know.

Terms of Use | Disclaimer | Privacy Policy | Copyright Notice

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

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Third Party Cookies

Third party cookies are cookies found in other companies; internet tools which we are using to enhance our website. We use a number of third party websites who may also set cookies on their websites on its behalf. Our website does not control the dissemination of these cookies, for example Facebook or Twitter have their own cookies, which are controlled by them. You should check the third party website for more information about these.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [bw_mailto]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.